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Companion App issue with Nativescript demos

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RoadBang
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RoadBang asked on 05 Nov 2016, 09:50 AM

Appbuilder works fine with hybrid apps while using the Companion App Tool, but while trying to open up any of the nativescript demos, it shows up a grey transparent screen. It seems to be a bug with the Companion App, have tested in three different android phones.

 

And while trying to use the LiveSync Nativescript tool , I get the following error

java.lang.Exception: Cannot find your project in the cloud

 

Wondering if anyone else has found the same.

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Garo
Telerik team
answered on 09 Nov 2016, 03:58 PM
Hello,

I was able to reproduce this faulty behavior on my end. However, we would require additional time to investigate the issue and provide the best possible solution. In the meantime, I will leave this ticket open and notify you as soon as I have more information on this subject.

Furthermore, as a token of our gratitude for reporting this bug, I have updated your Telerik points accordingly.

Regards,
Garo
Telerik by Progress
 

Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

 
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Garo
Telerik team
answered on 17 Nov 2016, 11:41 AM
Hi,

I would like to inform you that we are still investigating the cause for the gray transparent screen that shows after scanning a QR code. However, you should not receive the java.lang.Exception: Cannot find your project in the cloud error message when you use the NativeScript icon to LiveSync.

Please, let me know if you observe the same behavior and you are able to deploy your app in the Companion app.

Regards,
Garo
Telerik by Progress
 

Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

 
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RoadBang
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answered on 17 Nov 2016, 11:52 AM

The problem is intermittent, happens only with Nativescript apps...not with hybrid apps. 

 

Mel

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RoadBang
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answered on 19 Nov 2016, 01:22 PM
Screenshot attached of the bug
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Garo
Telerik team
answered on 22 Nov 2016, 10:27 AM
Hello,

A resolution for the java.lang.Exception: Cannot find your project in the cloud error will be provided with our next release, which is planned for the end of November. In the meantime, as a temporary workaround, you could open the NativeScript Dev app (The one that you install trough the Companion app), press the NS icon in the status bar and scan the QR code of your app. This should install the app on your device. Once you have done that, you should be able to use the Companion app to scan QR codes and install any other application.

The attached image seems to show a different problem. Do you experience this issue on Android with the tutorial applications?

Having said that, you could build your app as an application package and deploy it on a device. For Android devices, this will give you access to all the functionality the Companion app can offer, including LiveSync.

Regards,
Garo
Telerik by Progress
 

Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

 
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