7 Answers, 1 is accepted
Could you please elaborate a bit more on the matter? Which are these client browsers? When the data is shifted - on initial load or after postback? Do you manage to replicate the issue in any of our grid demos:
http://demos.telerik.com/aspnet-ajax/grid/examples/overview/defaultcs.aspx
In the ticket info Telerik UI version that is pointed is Q3 2014. Does the problem persist only with this version of the controls?
Regards,
Pavlina
Telerik
Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.
Rank 1
Thank you for the answer
I understand it is not easy with so little information
First, only one customer has this problem and I've never been able to reproduce it.
The last installed version of Telerik (there is one month) is the 2014.1.603.35
The browser is IE. and complicate, it is not systematic shift.
The problem is "on initial load"
I forwarded the URL to the client demo. As soon as I return, I will forward it.
thank you
see you soon
Bernard
May I ask you to download the latest Telerik UI for ASP.NET AJAX version (Q3 2014) from your account and let me know if the same problem still persists. A live URL and the problematic grid declaration will also help to investigate the reason behind this issue. Also please specify which is the version of IE browser in which the problem can be observed and does this mean that the column headers are not shifted in other browsers.
Regards,
Pavlina
Telerik
Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.
Rank 1
Hi Pavlina,
Sorry for late...
Ok, I'm going to download the Q3 2014 and test it...
I think it's a tricky problem !
Many thanks for your reply.
Regards
Bernard
I am looking forward to your reply.
Regards,
Pavlina
Telerik
Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.
Rank 1
I've upgraded the ASP.NET AJAX version to Q3 2014 and it seems that the problem doesn't persist any more..
So thanks for your help.
(and Happy New Year celebrations...)
Regards
Bernard
I am glad to hear that upgrading to the latest Telerik.Web.UI version helps to resolve this problem. Do not hesitate to write us back if other questions arise.
Regards,
Pavlina
Telerik
Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.