Collumns collasping / overwriting.

[Rob]

Hey Guys

I'm getting a strange issue where the grid collapses when you click somewhere on the grid.  ( see attached). All the text overwrites on top of each other. This is intermittent only. ( but fairly common)

If I drag a column out ( if I can get one) then it all restores OK.

Anyone else seen this?  any thoughts of which parameters could affect this ,how to debug the issue.?

Cheers

Rob

Update: I think this has something to do with having a relationship , but the child template has been cleared. I'm having to do everything programmically and the same Grid is having to handle very different data and relations. I'm struggling with clearing everything from the previous usage of the grid.

[Jack]

Hi Rob,

We are not able to reproduce this issue using the provided information. Could you please send us a sample project where the issue can be reproduced. We will investigate the case and we will try to provide a proper solution.

I am looking forward to your reply.
 
All the best,
Jack
the Telerik team

[Rob]

Hey Jack

Thanks for your email.

I've managed to get rid of the issue. I'm certain it was something to do with not removing previous templates and or relationships and then loading the master with a new ( completely different) query. 

I have completely changed the coding approach now and I haven't seen this fault since.  I'm quite glad it happened ,because it highlighted that I was doing something wrong.

If you really want me to try and reproduce let me know and I will try to do so next week.

Cheers

Rob

[Jack]

Hi Rob,

Thank you for this update. I am glad to hear that you have solved the issue.

Yes, we will appreciate it if you could send us an application where the issue can be reproduced. This will help us to ensure that the issue will be addressed in our upcoming release. Thank you in advance.

I am looking forward to your reply.
 
Greetings,
Jack
the Telerik team