CloudFeedback without registration

4 posts, 0 answers
  1. Charaf
    Charaf avatar
    4 posts
    Member since:
    Jan 2011

    Posted 15 Nov 2013 Link to this post

    Hello,
    I was wondering if it is possible to use the CloudFeedback (and CloudNotification) without the CloudRegistration/Login in my app.
    I have my own registration service that I handle myself and I don't need the CloudRegistration now, but when I try setting up the
    CloudFeedback , I always get a 00000000-0000-0000-0000-000000000000 userid when sending feedback.

  2. Todor
    Admin
    Todor avatar
    778 posts

    Posted 15 Nov 2013 Link to this post

    Hi Charaf,

    Thank you for writing.

    Yes, you can. You can go to the Downloads section of your account and get the Cloud Controls Examples solution from the Demos and Sample Applications section. It demonstrates usage of all of the cloud controls including RadCloudNotificationControl and RadCloudFeedbackControl. The samples that are demonstrated don't require user registration.

    Let me know if you need further assistance.
     
    Regards,
    Todor
    Telerik
    Have a suggestion or face a problem - you can use the Ideas & Feedback portal to submit ideas, feedback and vote for them.
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  4. Charaf
    Charaf avatar
    4 posts
    Member since:
    Jan 2011

    Posted 16 Nov 2013 Link to this post

    Hello,
    So (correct me if I'm wrong) I should identify the user by its DeviceId using the same method as the samples ?
    Also, is there any way to get the RadCloudFeedbackControl.SendFeedback() reason phrase if it fails ? It only returns a boolean and I'm having a hard time figuring out why it fails when it does.

    Thank you,
    Charaf
  5. Todor
    Admin
    Todor avatar
    778 posts

    Posted 18 Nov 2013 Link to this post

    Hi Charaf,

    The default implementation of RadCloudFeedbackControl uses the currently logged user's id for identification. When this is not the desired behavior, the control can be used without the id. This is demonstrated in the examples, where we used the DeviceId as identification, but you can use another identification if you'd like or even keep the feedback items anonymous, but this way you won't be able to send responses to the feedback.

    You are right that the boolean returned by SendFeedback is not informative enough, so we will consider adding an option for passing more useful information about the reason for an eventual failure.

    I hope this information helps. Let me know if I can assist you further.
     
    Regards,
    Todor
    Telerik
    Have a suggestion or face a problem - you can use the Ideas & Feedback portal to submit ideas, feedback and vote for them.
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