Clicking "Post" button make "Oops" and identical posts

6 posts, 1 answers
  1. Ildar
    Ildar avatar
    27 posts
    Member since:
    Apr 2009

    Posted 11 Nov 2011 Link to this post

    When I was trying to hit a "Post" button in order to send a post to a forum Iam getting this message:

    "

    Oops...

    It seems there was a problem with our server.

    To return on the right track choose one of these:

    • Hit the “Back” button of your browser
    • Use the navigation above
    • Try the search bar
    • Head to the Homepage
    • Cheer up and get a Free trial
    "
    Then  I clicked "Back" button in explorer the same repeated and I have got a few identical posts in a forum.
    And the bad thing that you cannot delete  those identical mistaken posts yourself.
    The good thing that you can make new forum post and ask somebody to delete your extra posts.
    This very common bag for newbies and it should be fixed to prevent clicking a button more than once.
  2. Filip
    Admin
    Filip avatar
    38 posts

    Posted 17 Nov 2011 Link to this post

    Hello Ildar,

    We couldn't reproduce your problem on our side.

    Can you please provide more information on the exact forum you are trying to post that would help us assist you on fixing the problem.

    Kind regards,
    Filip
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

  3. Ildar
    Ildar avatar
    27 posts
    Member since:
    Apr 2009

    Posted 17 Nov 2011 Link to this post

    Hi Filip,

    I put link in my previous post: "How to delete a forum post?" :

    Posted on Nov 9, 2011 (permalink)
    When I clicked "Reply" button on Telerik forum post the server answered as "Oops ..."
    and post did not go to forum. I've tried a few times - same answer from Telerik server but
    later all clicks worked out and I have few identical posts in a forum:
    http://www.telerik.com/community/forums/aspnet-ajax/general-discussions/how-to-use-jquery-in-html-page.aspx
    How to delete extra identical forum posts?

    Edit your postReply

  4. Posted on Nov 10, 2011 (permalink)

    Hello Ildar,

    You are not able to delete a forum message, only our support people are can do it. Currently we deleted your duplicated posts.

    Please don't hesitate to contact us for any further issues that you experience!

    Regards,
    Atanas
    the Telerik team


  5. Thank you,
    Ildar
  • Filip
    Admin
    Filip avatar
    38 posts

    Posted 23 Nov 2011 Link to this post

    Hello Ildar,

    Thanks for the information!

    We still could not reproduce your case.

    If there is anything else that we may help you don't hesitate to write back.

    Kind regards,
    Filip
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

  • Ildar
    Ildar avatar
    27 posts
    Member since:
    Apr 2009

    Posted 28 Nov 2011 Link to this post

    Hi Filip,

    If you are not able to reproduce the error message then you can check your server log files to find the source of an error.
    If it is difficult to find then you should put a time information in a "Oops" message and user will be able provide you a time a error occur.
    Any way your software should take care to prevent double clicking a Post button. Do you need a help with that?

    Sincerely,
    Ildar
  • Answer
    Filip
    Admin
    Filip avatar
    38 posts

    Posted 29 Nov 2011 Link to this post

    Hi Ildar,

    Thank you for the elaborate response!

    We will consider your ideas during our next website update.
    Your Telerik Points are updated! 

    Kind regards,
    Filip
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

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