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Hello Guys,
I would like to know how I can change the user Login.
When I do the logout and try to login again, it doesn't show the login option again, it login directly.
Please, help me!
Tks
I would like to know how I can change the user Login.
When I do the logout and try to login again, it doesn't show the login option again, it login directly.
Please, help me!
Tks
3 Answers, 1 is accepted
0
Hello Tks,
If you want to log out from your currently used Identity Provider (e.g. Google) you should log out from your gmail account first. The same goes for other supported providers. Icenium Graphite uses hosted IE control for the login process. This means that if you want to log out from your currently used Identity Provider (Google) in Graphite you should open IE and log out from Google using it.
All the best,
Steve
the Telerik team
Share feedback and vote for features on our Feedback Portal.
Want some Kendo UI online training - head over to Kendo UI Dojo.
If you want to log out from your currently used Identity Provider (e.g. Google) you should log out from your gmail account first. The same goes for other supported providers. Icenium Graphite uses hosted IE control for the login process. This means that if you want to log out from your currently used Identity Provider (Google) in Graphite you should open IE and log out from Google using it.
All the best,
Steve
the Telerik team
Share feedback and vote for features on our Feedback Portal.
Want some Kendo UI online training - head over to Kendo UI Dojo.
0
Atul
Top achievements
Rank 1
answered on 14 Nov 2013, 07:21 PM
Nothing works. Tried all the suggestions from this forum but can't even log into Graphite. Send error info to support many days ago but no response. Is this product even ready for use?
0
Hello Atul,
We suspect you're behind a caching device or proxy that interferes with the login process. If you have control over it, please disable it temporary to see if you're able to login. If that is not the case, in order to help you, we would need the following information:
Regards,
Steve
Telerik
You've missed the Icenium Visual Studio Integration keynote? It has been recorded and posted here.
Looking for tips & tricks directly from the Icenium team? Check out our blog!
Share feedback and vote for features on our Feedback Portal.
We suspect you're behind a caching device or proxy that interferes with the login process. If you have control over it, please disable it temporary to see if you're able to login. If that is not the case, in order to help you, we would need the following information:
- What Windows version do you use?
- Session logs from FiddlerCap (with the Decrypt HTTPS Traffic option enabled). Start it prior Graphite and save the HTTP requests to disk. Zip the sessions and upload it somewhere for us to review.
- Windows event logs: are there any Graphite related errors once the problem occurs? You can save the relevant event log entries, zip and upload those as well.
Regards,
Steve
Telerik
You've missed the Icenium Visual Studio Integration keynote? It has been recorded and posted here.
Looking for tips & tricks directly from the Icenium team? Check out our blog!
Share feedback and vote for features on our Feedback Portal.