Change email for subscription

[IT Ops]

Hi.  I want to change the email assigned a user's Test Studio license; one employee is replacing another for this.  Can I do this online?

Thanks!

[Joseph]

Hello,

You can absolutely do this online. The license holder can accomplish this via the "Manage License User" screen within the licensing for the appropriate product in their Telerik.com account. 

Please let me know if you have any issues accomplishing this!

Regards,
Joseph
Telerik

 

[Yuval]

in Telerik's 'manage license users, when i press edit to edit DevCraft user's details it allows me only to update the 4 check boxes, not the Email or Name.

[Ivaylo]

Hello,

You can contact [e-mail] as we from technical departments are not entitled to access customer's account and change data.

Thank you for your understanding.

Regards,
Ivaylo
Telerik