Change email for subscription

4 posts, 0 answers
  1. IT Ops
    IT Ops avatar
    3 posts
    Member since:
    Nov 2013

    Posted 10 Dec 2014 Link to this post

    Hi.  I want to change the email assigned a user's Test Studio license; one employee is replacing another for this.  Can I do this online?

    Thanks!

  2. Joseph
    Admin
    Joseph avatar
    21 posts

    Posted 11 Dec 2014 Link to this post

    Hello,

    You can absolutely do this online. The license holder can accomplish this via the "Manage License User" screen within the licensing for the appropriate product in their Telerik.com account. 

    Please let me know if you have any issues accomplishing this!

    Regards,
    Joseph
    Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
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  3. Yuval
    Yuval avatar
    1 posts
    Member since:
    Sep 2013

    Posted 18 Apr in reply to Joseph Link to this post

    in Telerik's 'manage license users, when i press edit to edit DevCraft user's details it allows me only to update the 4 check boxes, not the Email or Name.
  4. Ivaylo
    Admin
    Ivaylo avatar
    750 posts

    Posted 20 Apr Link to this post

    Hello,

    You can contact sales@telerik.com as we from technical departments are not entitled to access customer's account and change data.

    Thank you for your understanding.

    Regards,
    Ivaylo
    Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
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