Cant get this installed (2)

6 posts, 0 answers
  1. Jean-Yves
    Jean-Yves avatar
    69 posts
    Member since:
    Feb 2009

    Posted 15 Apr 2010 Link to this post

    Hi,

    I'm really happy that you are delivering a lot for new features, and really fast.
    I don't know why but when I install TeamPulse I have this message : 

    There is a problem with this Windows Installer package. A program run as part od the setup did not finish as expected. Contact your support personnel or package vendor.

    May be I did something wrong... But what ? 
    After this message, TeamPulse is in my program, but when I launch it, I have a message saying that the targetFramework='4.0' is not good.

    Thank you to help me to fix this problem.

    Jean-Yves, your absolut fan :D
  2. Robert Régnier
    Admin
    Robert Régnier avatar
    1 posts

    Posted 16 Apr 2010 Link to this post

    Salut Jean-Yves,

    Were you able to browse to http://<installed server name>:2431 and set up a user?  Did you get the error when trying to run the application at http://<installed server name>:9898?  It'd be great to get the exact error message but I suspect you may have the wrong version of Silverlight installed.  TeamPulse was released with Silverlight 4 RC and not the RTM that came out this week.  We are working on getting a release out that supports the RTM version as soon as we can.

    All the best,
    Robert Régnier
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
  3. Jean-Yves
    Jean-Yves avatar
    69 posts
    Member since:
    Feb 2009

    Posted 16 Apr 2010 Link to this post

    Hello,

    In fact there is 2 things:

    1) In the install process : 
    There is a problem with this Windows Installer package. A program run as part od the setup did not finish as expected. Contact your support personnel or package vendor.
    And it 'cancel' the installation

    2) When I launch : http://<installed server name>:2431 or http://<installed server name>:9899
    Message d'erreur de l'analyseur: Attribut 'targetFramework' non reconnu. Notez que les noms d'attributs respectent la casse.
    Fichier source : C:\Program Files\Telerik\TeamPulse\UserManagement\web.config
    So : targetFramework unknow. And it's in the file : TeamPule\UserManagement\Web.config


    But, yes, you are right, I have almost everything install RC, RTM... So I will clean all this put the RTM everywhere, and wait for the last version which will come soon I'm sure ;).

    Thank you for your reactivity, I let you know as soon as possible.

    Jean-Yves
  4. Yasser Makram
    Yasser Makram avatar
    1 posts
    Member since:
    Oct 2012

    Posted 16 Apr 2010 Link to this post

    Hello Jean-Yves,
    Can you try running the installer from an elevated command prompt (run as administrator) with the follwoing command:

    msiexec -i <installerPath> /l*v c:\teampulselog.txt

    And post the logfile here?


  5. Jean-Yves
    Jean-Yves avatar
    69 posts
    Member since:
    Feb 2009

    Posted 16 Apr 2010 Link to this post

    Hi !

    I think that it was the "Run as Administrator" Because, with the command, it works !
    It's perfect, thank you very much, it's working.


    Thanks also for your reactivity !!!!

    Jean-Yves... who will play all night on this :)
  6. David Harris
    Admin
    David Harris avatar
    1 posts

    Posted 19 Apr 2010 Link to this post

    Hi Jean-Yves,

    We are glad to see that you have managed to get TeamPulse installed correctly. We are currently working on fixing the installer so that this will not be an issue in future releases of the product, but thank you for taking the time to post here and work through the issue. We hope you are enjoying your time with TeamPulse!

    All the best,
    David Harris
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
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