Cannot install on other then C drive

7 posts, 0 answers
  1. Gene
    Gene avatar
    2 posts
    Member since:
    Oct 2008

    Posted 13 Oct 2008 Link to this post

    I am trying to install RadControls for ASPNET AJAX Q2 2008 on D drive and I get this error:
    "Error 1303. The installer has insufficient priviledges to access directory C:/Program Files/Telerik/Charting/2.0.5. The installation cannot continue. Log as an administrator or contact your system administrator."

    It is trying to access C: drive event though I selected to install on D:.

    GeneV
  2. Paul
    Admin
    Paul avatar
    4281 posts

    Posted 13 Oct 2008 Link to this post

    Hi Gene,

    I am afraid that this is a generic problem with the windows installer. I suggest you look at this article or try Google.

    If you still experience problems it will be best if you install the controls from the provided zip files. Detailed information of how to do this is available in our Knowledge Base.

    Greetings,
    Paul
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Gene
    Gene avatar
    2 posts
    Member since:
    Oct 2008

    Posted 13 Oct 2008 Link to this post

    Hi,
    Thanks for quick reponse.

    That one part of the problem.

    But the the other issue is that it still installs on C drive (the Telerik.Charting.dll) even though I selected D drive in the custom install.

    Shortly after the the post I noticed that I had a VS 2008 project open that referenced it.  Once I closed VS, 1303 went away.


    Gene
  5. Varghese
    Varghese avatar
    2 posts
    Member since:
    Aug 2013

    Posted 26 Aug 2013 Link to this post

    I'm also facing same problem.

    Eventhough I've selected D drive, it is trying to install in C drive. As I don't have enough space in C drive, I'm stuck
  6. Dyanko
    Admin
    Dyanko avatar
    122 posts

    Posted 29 Aug 2013 Link to this post

    Hi Varghese,

    Would you please confirm what installer are you currently using for installing the Telerik products? If you are using the Telerik Control Panel I would suggest to check the settings and set the Download Folder Location to a different path if still set to your full drive.

    Also please note, that even you have selected a different install location for a product, the Windows Installer still uses the drive where your OS is deployed for caching.

    Please let me know if you have any questions.

    Regards,
    Dyanko
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  7. Varghese
    Varghese avatar
    2 posts
    Member since:
    Aug 2013

    Posted 02 Sep 2013 Link to this post

    I've used the following istaller
    KendoUITrialForASPNETMVC_2013_2_716.exe

    Anyhow, after making required space in C drive, the installation went through fine and installed the selected components in D drive.
  8. Dyanko
    Admin
    Dyanko avatar
    122 posts

    Posted 05 Sep 2013 Link to this post

    Hi Varghese,

    I am glad to hear that this worked for you.

    I will close this ticket now.

    Please feel free to contact us in case of any questions.

    Regards,
    Dyanko
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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