This is a migrated thread and some comments may be shown as answers.

Cannot enter '6' digit when using numeric soft input panel in (any) French keyboard setting

1 Answer 39 Views
NumericBox
This is a migrated thread and some comments may be shown as answers.
Kenny
Top achievements
Rank 1
Kenny asked on 09 Aug 2017, 12:36 PM

I want to enter a 6-digit into a RadNumericBox using the soft input panel (France-French keyboard settings) 

I'm using c# in VS2015 and Telerik UI For Universal Windows Platform R2 2017.

How to simulate?
- Create a new Universal Windows project
- Add a RadNumericBox control to the MainPage
- Set your computer in a France-French keyboad setting
- Start the application
- Switch to 'Tablet'-mode
- Open the soft input keyboard and set focus in the RadNumericBox
- Click 5 on the soft input keyboard -> You get 5 in the RadNumericBox -> All good
- Click 6 on the soft input keyboard -> You get -5 in the RadnumericBox -> NOT GOOD!!!

When you switch to any other (non French) keyboad setting (eg. US-En) you get a '6' when you press '6' on the soft numeric input panel.

How can I enter a 6-digit in my RadNumericBox using a soft input keyboard set in (any) French mode?

Please help.

1 Answer, 1 is accepted

Sort by
0
Nasko
Telerik team
answered on 11 Aug 2017, 03:55 PM
Hello Kenny,

Thank you for the provided detailed information. Using it we were able to reproduce the observed by you issue. We have logged it in our Feedback portal and on the following link you could vote for it and track its status:
https://feedback.telerik.com/Project/167/Feedback/Details/226167-numericbox-the-6-digit-cannot-be-entered-when-using-numeric-soft-input-keyboar

Unfortunately, the issue is caused by the internal implemenation of the control and currently we could not suggest you any proper workaround.

We apologize for the inconvenience the issue might be causing you. Your Telerik points have been updated for the involvement. If you have any additional questions or concerns regarding Telerik controls, please let us know.

Regards,
Nasko
Progress Telerik
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
Tags
NumericBox
Asked by
Kenny
Top achievements
Rank 1
Answers by
Nasko
Telerik team
Share this question
or