Can not record in Firefox and Chrome

[Hanny]

Hi,

I am using Firefox 31.0 and Test Studio version 2014.2.807.0

I have installed these on my Firefox:

Telerik Exploratory Testing Extension 1.0
Telerik Test Studio Automation 2013.2.1519.1
Telerik Test Studio Recorder 2013.2.1519.0

TS also can not record in Chrome Version 36.0.1985.143 m with these extensions installed:

Telerik Test Studio Chrome Explore 2014.1.410.2
Telerik Test Studio Chrome Playback 2014.2.618.3
Telerik Test Studio Chrome Recorder 2014.2.618.3
Telerik Test Studio Recorder 2014.1 2014.1.410.3

At the moment TS can not record anything but can play a test script in both browsers.

TS working fine on my IE. Can anyone please share the experience to solve this problem. Thanks

[Ivaylo]

Hello,

For the Chrome I can see you have two extensions for the recorder and this might be causing the issue. Please try deleting the Telerik Test Studio Recorder 2014.1 2014.1.410.3 and give it a try. If this does not help please make sure that you are using the latest Test Studio version. In case you are wondering if you are using latest please provide version so I can confirm.

It will be useful if you provide me with application log for further investigation.

Regards,
Ivaylo
Telerik