can I change notification email?

2 posts, 0 answers
  1. Systemgroup Consulting Inc
    Systemgroup Consulting Inc avatar
    1 posts
    Member since:
    Dec 2011

    Posted 23 Dec 2011 Link to this post

    Usually the email we used to register is the person who buy Telerik's product, but not the guys who use the products and open tickets. So the auto notification email should boring for the "registered email".

    Is there the option to disable the notification email or just reply to the email who open the ticket?

  2. Iva
    Iva avatar
    31 posts

    Posted 29 Dec 2011 Link to this post


    You can change the user who will be notified, by changing the license developer of the products you have. The license developer will receive notifications. If you are not a license developer you product`s owner, you will not receive any notifications. Please, tell me if I understand your request correctly and if this is what you wanted to know. Sorry if I did not provide you the information which you search for!

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