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Can't scan in a new app with android NativeScript Companion App

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jmann
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jmann asked on 29 Apr 2016, 10:01 AM
I'm in the NativeScript companion app - I have the first tutorial loaded in, but when I try to scan in the second tutorial it doesn't seem to realise it needs to scan, it just keeps syncing with the first tutorial - how do I get it to scan in a new app?

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jmann
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answered on 29 Apr 2016, 10:09 AM
I tried opening the URL in the device browser but google just says it didn't match any documents, so I can't really progress any further.
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jmann
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answered on 29 Apr 2016, 10:38 AM
I uninstalled the app and reinstalled it again, that seems to be the only way to get it to work with a new NativeScript app afaict.
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jmann
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answered on 29 Apr 2016, 10:38 AM

I reinstalled the companion app - seemed to be the only way to get  it to work with a new app.

 

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Dimitrina
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answered on 03 May 2016, 12:01 PM
Hi John,

Based on the previous support communication already held privately, you confirmed that it worked after you installed Firefox on your phone! Thank you for confirming this.

I would like to also share some general information with the community when it comes to working with the companion apps. To test your app in the NS Companion app, you can follow the steps from the article on Run Over the Air. For the purpose, you can use any QR Code scanner (not only the built-in one) to scan the QR codes for Companion Apps generated from the Telerik Platform. 

Regards,
Dimitrina
Telerik
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Dimitrina
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