Can't scan in a new app with android NativeScript Companion App

5 posts, 0 answers
  1. jmann
    jmann avatar
    13 posts
    Member since:
    Oct 2006

    Posted 29 Apr Link to this post

    I'm in the NativeScript companion app - I have the first tutorial loaded in, but when I try to scan in the second tutorial it doesn't seem to realise it needs to scan, it just keeps syncing with the first tutorial - how do I get it to scan in a new app?
  2. jmann
    jmann avatar
    13 posts
    Member since:
    Oct 2006

    Posted 29 Apr in reply to jmann Link to this post

    I tried opening the URL in the device browser but google just says it didn't match any documents, so I can't really progress any further.
  3. jmann
    jmann avatar
    13 posts
    Member since:
    Oct 2006

    Posted 29 Apr Link to this post

    I uninstalled the app and reinstalled it again, that seems to be the only way to get it to work with a new NativeScript app afaict.
  4. jmann
    jmann avatar
    13 posts
    Member since:
    Oct 2006

    Posted 29 Apr Link to this post

    I reinstalled the companion app - seemed to be the only way to get  it to work with a new app.

     

  5. Dimitrina
    Admin
    Dimitrina avatar
    3769 posts

    Posted 03 May Link to this post

    Hi John,

    Based on the previous support communication already held privately, you confirmed that it worked after you installed Firefox on your phone! Thank you for confirming this.

    I would like to also share some general information with the community when it comes to working with the companion apps. To test your app in the NS Companion app, you can follow the steps from the article on Run Over the Air. For the purpose, you can use any QR Code scanner (not only the built-in one) to scan the QR codes for Companion Apps generated from the Telerik Platform. 

    Regards,
    Dimitrina
    Telerik
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