Can't Install Older Version of Framework

14 posts, 0 answers
  1. Dan
    Dan avatar
    8 posts
    Member since:
    Oct 2013

    Posted 05 Nov 2014 Link to this post

    I upgraded my local version of the Testing Framework to 2014.3.903.  A lot of my tests are failing so I need to revert back to a previous version (2014.1.410).  I still have the installer for the previous version, but when I uninstall the new version and try to install the old version it says I'm unable to because it looks like I have a newer version already on my machine.  How can I install the older version?  Thanks!
  2. Ivaylo
    Admin
    Ivaylo avatar
    750 posts

    Posted 07 Nov 2014 Link to this post

    Hello Dan,

    Please proceed with complete uninstall of the current framework. Then manually go and delete the following folders:

    C:\Program Files (x86)\Telerik

    and

    C:\ProgramData\Telerik


    Try with the installation of the desired version of the framework again.

    Regards,
    Ivaylo
    Telerik
     
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  3. Dan
    Dan avatar
    8 posts
    Member since:
    Oct 2013

    Posted 07 Nov 2014 Link to this post

    I did a complete uninstall and deleted those 2 directories.  When I tried running the installer again, I still get the dialog saying that the installer looks to be old.  I attached a screenshot of the dialog.
  4. Ivaylo
    Admin
    Ivaylo avatar
    750 posts

    Posted 12 Nov 2014 Link to this post

    Hello,

    You are using the online installer. Please make sure the folders I've already mentioned as well as the following one:

    C:\Users\yourUsername\AppData\Roaming\Telerik

    Also please try to use the offline installer, download the msi installation file and proceed.

    Regards,
    Ivaylo
    Telerik
     
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  5. Dan
    Dan avatar
    8 posts
    Member since:
    Oct 2013

    Posted 12 Nov 2014 in reply to Ivaylo Link to this post

    Where can I download the offline version of the installer?  I can't find it on the website.
    Thanks.
    - Dan
  6. Ivaylo
    Admin
    Ivaylo avatar
    750 posts

    Posted 13 Nov 2014 Link to this post

    Hello Dan,

    On the website you can download the newest framework version I guess.

    Which is the framework version you are looking for so I can provide it to you for downloading?

    Regards,
    Ivaylo
    Telerik
     
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  7. Dan
    Dan avatar
    8 posts
    Member since:
    Oct 2013

    Posted 13 Nov 2014 in reply to Ivaylo Link to this post

    Dan said:I upgraded my local version of the Testing Framework to 2014.3.903.  A lot of my tests are failing so I need to revert back to a previous version (2014.1.410).  I still have the installer for the previous version, but when I uninstall the new version and try to install the old version it says I'm unable to because it looks like I have a newer version already on my machine.  How can I install the older version?  Thanks!
     
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    Version 2014.1.410
  8. Cody
    Admin
    Cody avatar
    3360 posts

    Posted 13 Nov 2014 Link to this post

    Hi Dan,

    Interesting! Apparently the uninstall did not work properly. Please go to Programs and Features and share with me a screen shot of what Telerik product it says are installed. See the attached screen shot for reference. We need to work on making sure all Test Studio and/or Telerik Testing Framework products are fully uninstalled.

    Regards,
    Cody
    Telerik
     
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  9. Dan
    Dan avatar
    8 posts
    Member since:
    Oct 2013

    Posted 19 Nov 2014 in reply to Cody Link to this post

    I do not have anything with the word Telerik installed on my machine.  I attached a screenshot of my installed Programs...
  10. Cody
    Admin
    Cody avatar
    3360 posts

    Posted 19 Nov 2014 Link to this post

    Hi Dan,

    That makes no sense! I'd like to look at this problem on your machine via GoToMeeting. Let me know what timezone you're in and your availability and I'll setup the meeting. I'm located in Austin, Texas, which is Central time zone.

    Regards,
    Cody
    Telerik
     
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  11. Dan
    Dan avatar
    8 posts
    Member since:
    Oct 2013

    Posted 20 Nov 2014 in reply to Cody Link to this post

    I'm available anytime today between 2PM EST and 4PM EST.  So anytime between 1 and 3 your time.

    In the mean time, could you please provide me with an .msi installer because I'm currently unable to run our automation and this is a MAJOR blocker for our company and process.  Thank you.
  12. Cody
    Admin
    Cody avatar
    3360 posts

    Posted 20 Nov 2014 Link to this post

    Hi Dan,

    Which version do you need the .msi installer of? Here's a couple of links

    2014.1.410
    2014.3.903 - available from our website here

    Here's the meeting invite:

    1.  Please join my meeting, Thursday, November 20, 2014 at 1:00 PM Central Standard Time.
    https://global.gotomeeting.com/join/389554245

    2.  Use your microphone and speakers (VoIP) - a headset is recommended.  Or, call in using your telephone.

    Dial +1 (408) 650-3131
    Access Code: 389-554-245
    Audio PIN: Shown after joining the meeting

    Meeting ID: 389-554-245



    Regards,
    Cody
    Telerik
     
    Quickly become an expert in Test Studio, check out our new training sessions!
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  13. Cody
    Admin
    Cody avatar
    3360 posts

    Posted 20 Nov 2014 Link to this post

    Hello,

    I am online now waiting for you.

    Regards,
    Cody
    Telerik
     
    Quickly become an expert in Test Studio, check out our new training sessions!
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  14. Anil
    Anil avatar
    0 posts
    Member since:
    Nov 2013

    Posted 01 Apr 2015 Link to this post

    Hi Telerik Team,
     I am faced with similar situation here. Cleaned all the leftover from the newer version of telerik; used CCcleaner as suggested in one of your post. But still I am not able to install the particular version of Telerik Testing Framework I am looking for.  Could you please share if you did find any solution for Dan's Case.

    Thanks in advance.

    Regards,
    Anil
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