Can't install from control panel

5 posts, 0 answers
  1. Joey
    Joey avatar
    27 posts
    Member since:
    Jun 2013

    Posted 26 Feb 2014 Link to this post

    Application Version: 2014.1.210.1
    Description: Application needs to close
    Details:
    System.ArgumentException: operations

    Server stack trace:
       at Telerik.OperationFramework.Operation.OperationSequence..ctor(IOperationDependencies operationDependencies)
       at Telerik.OperationFramework.OperationManager.QueueSequence(IOperationInfoDependencies operationInfos)
       at Telerik.CommonInstaller.Application.ProductInstaller.InstallProduct(IInstallable product)
       at Telerik.CommonInstaller.Application.Actions.InstallAction.GetSequenceCookie()
       at Telerik.CommonInstaller.Application.Actions.InstallActionBase.Initialize()
       at Telerik.CommonInstaller.Application.Services.InstallationService.TrackAndStartActions(IList`1 actions)
       at Telerik.CommonInstaller.Application.Services.InstallationService.StartActions(IList`1 actions)
       at Telerik.CommonInstaller.InstallerUIBase.ViewModels.InstallationProgressPageViewModelBase.<OnNavigated>b__12()
       at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
       at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

    Exception rethrown at [0]:
       at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
       at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
       at System.Action.EndInvoke(IAsyncResult result)
       at Telerik.CommonInstaller.InstallerUIBase.ViewModels.InstallationProgressPageViewModelBase.<>c__DisplayClass16.<>c__DisplayClass19.<OnNavigated>b__15()
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)


    There's a proxy setting in the settings box, is it a requirement to always have a proxy?
  2. Dimitar
    Admin
    Dimitar avatar
    45 posts

    Posted 26 Feb 2014 Link to this post

    Hi Joey,

    Thank you for contacting us.

    There was a temporary issue on our side. The problem has been resolved and you should be able to install the latest version successfully.

    Please excuse us for the inconvenience.

    Regards,

    Dimitar
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the UI for ASP.NET AJAX, subscribe to the blog feed now.
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Joey
    Joey avatar
    27 posts
    Member since:
    Jun 2013

    Posted 26 Feb 2014 in reply to Dimitar Link to this post

    oh okie, thanks for the update.

    I managed to get the download started but it's very slow....

    Tried visiting the offline installer page @ http://www.telerik.com/account/your-products/download-list.aspx
    but the downloaded installation file seems to be opening the same control panel

    Is there anyway to make the download faster?

    Thanks!
  5. Joey
    Joey avatar
    27 posts
    Member since:
    Jun 2013

    Posted 26 Feb 2014 in reply to Joey Link to this post

    I was wondering if the "proxy" setting is a requirement for all installations? right now it's set to "internet explorer's proxy", but could that be a reason why the download is slow?
  6. Dimitar
    Admin
    Dimitar avatar
    45 posts

    Posted 27 Feb 2014 Link to this post

    Hi Joey,

    We use this setting only when the Control Panel fails to connect to the internet without a proxy. So it shouldn't cause any problems.

    Our servers have a guaranteed speed of around 300KB/s so the issue may be due to a bottleneck somewhere between your provider and our servers. It may be a temporary issue as well so it can be faster next time. You can also check with your system administrator if there are any applied network policies that could limit your download speed.

    If you prefer using the offline installers for the required products, you can follow these steps to get them:
        1. Log into your Telerik account
        2. Under the "Products & Subscriptions" menu select DevCraft Complete
        3. Access the downloads section (using the "Download Installer and other resources" button)
        4. Click Browse all product files for a product you require
        5. Click Automatic Installation to download the MSI file

    I hope the provided information helps. Let me know if you need further assistance.

    Regards,
    Dimitar
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the UI for ASP.NET AJAX, subscribe to the blog feed now.
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