Please let me know first of all if this button is part of a frame? Here is further details how frames are supported in Telerik Testing Framework
If this element appears additionally you might need to refresh the DOM tree. This could be done in a coded step
with the following line of code:
If this still does not fix your script, please let me know if you could provide me access to your application along with the script to test it on my side. Second best option would be to capture a Fiddler trace against the faulty page. We have about a 75% success rate using a Fiddler trace to simulate your web server and reproduce problems. To capture the traffic please follow these steps:
1 Start Fiddler - note no browser should be open
2 Click Clear Cache
3 If your site uses HTTPS click Decrypt HTTPS traffic
4 Start Capture
5 Launch a browser
6 Navigate to the problem page and pop up.
7 Stop Capture
8 Save Capture
9 Put the .SAZ file into a .zip file and attach that to this support ticket
In case this is not applicable as well please share the parent elements within which the button is located so I could try to reproduce it on my side.
Thanks in advance!
Telerik by Progress