Bug closed that I did not touch using my log in

2 posts, 0 answers
  1. Sharon
    Sharon avatar
    2 posts
    Member since:
    Apr 2014

    Posted 19 May 2014 Link to this post

    Last week, one of my co-workers found a bug that was incorrectly closed by me.   Although I did not recall closing the bug, I told her that I might have mistakenly grabbed and moved the bug while looking through the current reiteration page.

    The same thing happened today.  I  had never seen this current bug and did not close anything out today.   I did log into TeamPulse close to the same time that the bug's history shows it as being closed using my log in.   

    I have been using TeamPulse for eight months and have not experienced this issue before.  

    #1.  Is there a way to see the exact time that I logged into TeamPulse this morning?    
    #2.  Could someone else have been in the middle of a status change for this bug just as I was signing on?
    #3.  Any other thoughts?

    TY
  2. Liliya
    Admin
    Liliya avatar
    18 posts

    Posted 20 May 2014 Link to this post

    Hi Sharon,

    #1 You can see the exact date and time that you have login to TeamPulse running the following SQL query, over the DataBase where TeamPulse is installed.

     

    SELECT NewValue AS "Login_Date_Time"

    FROM Audit

    WHERE TableName='User'

      AND PrimaryKeyValue= 0 --(substitute 0 with your UserID from dbo.[Users])

    AND FieldName='LastLoginDateUtc'

    ORDER BY NewValue DESC

     

    #2 We have not come across such issues related to wrong history records on login

    #3 This may happen if you use TeamPulse on some shared screen, i.e conference room and

    you have not logged out. So if the next person that uses TeamPulse from this computer does not explicitly log you off, the changes would be logged with your account.

    If you have any other questions do not hesitate to contact us again.


    Regards,
    Liliya
    Telerik
     
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