We use the RadRichTextBox for textediting in our software, it's possible for our users to create letters and use mergefields.
Everything works fine, except for printing, but only a few of our users are having problems with it. Whenever they try to print anything using the Telerik RadRichTextBox control the printer prints a blank page. When I try and print the same letter they print, everything works fine for me.
We're using version 2014.1.224.1050 of the Telerik RadControls.
The user that's having trouble is using a HP Laserjet pro 400 color mfp m475dw.
Is this a known issue? Is there anything we can do about it? Will you need more information on this issue?