Your Forum post has been answered - please, review it for more details. Your support ticket will be addressed shortly as well.
A quick advise - if you want to get faster responses, please use the support ticketing system, as it guarantees 24 hour response time. The Forums are usually assigned 72 hours and could be addressed slower, especially if the support load is above normal.
Let me know if I can be of further assistance.
the Telerik team