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Authorization Error - Sequence contains more than one element

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James
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James asked on 17 Jun 2010, 01:23 AM
Just tried to install the Team Pulse Beta app and am stuck.

I have installed Sql Express 2008 R2; Created a User via the Management tool; and set the path to our TFS Server in the TFSSyncConfig.xml file.  However, on loading Team Pulse we receive the following error:

Access denied, speak with your Titan Admin
Exception occured during authorization.  See below for details:
Sequence contains more than one element.

Any ideas?

Thanks.

Nevermind.  I found the solution in another thread: http://www.telerik.com/team-productivity-tools/community/forums/teampulse/general-discussions/titan-error.aspx

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Ryan
Telerik team
answered on 17 Jun 2010, 02:58 PM
Hi James,

This error is likely occurring because you've entered the same user (denoted by the domain name and user name) twice in the user management site (http://<server name>:2431).  Please delete one of the duplicates and the problem should go away. 

If this is not the case, you may have to uninstall and re-install TeamPulse or you can check TeamPulse Licence table for duplicates. Please see the following thread for more information: http://www.telerik.com/team-productivity-tools/community/forums/teampulse/general-discussions/titan-error.aspx

We've noted that the system should not allow you to enter the same user twice and have entered the issue into our backlog for resolution.

Regards,
Ryan
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