Audio image is hidden when refresh button is clicked

2 posts, 0 answers
  1. Jafar
    Jafar avatar
    2 posts
    Member since:
    Sep 2011

    Posted 21 Sep 2011 Link to this post

    I add a RadCaptcha control with refresh and audio ability to my page, but when i click on refresh button, the audio link image is hidden.
    Audio link will appear again with page postback.
    Please help me to solve this issue.
  2. Slav
    Admin
    Slav avatar
    1356 posts

    Posted 23 Sep 2011 Link to this post

    Hello Jafar,

    There was a similar issue in some of the previous versions of the RadCaptcha, which occurs when both the refresh image and the captcha audio features are enabled, as you can see in this forum thread. The discussed problem has been fixed and does not exist in the latest official release. Please try upgrading your version of RadControls for ASP.NET AJAX to the latest release and check if the issue persists.

    Note that at the current state of affairs I am mostly guessing as to what your setup is. If you are still experiencing difficulties please open a support ticket and send a sample, runnable project that displays your issue so that we can examine it locally and provide a more to the point answer.

    All the best,
    Slav
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
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