This is a migrated thread and some comments may be shown as answers.

Asyncupload errors suddenly appearing

3 Answers 72 Views
AsyncUpload
This is a migrated thread and some comments may be shown as answers.
Steven
Top achievements
Rank 1
Steven asked on 16 May 2013, 04:48 PM
1 week ago we pushed out a new release and have started seeing the following error a lot. It's been 8 weeks since our previous release and we are thinking an update has something to do with it. Any ideas what might be causing this? For the most part the uploads are successful so we don't know how to reproduce this error manually.
 

This is what we are currently running
Version: 2013.1.417.40

Path: ...\Telerik.Web.UI_2013_1_417_Dev_hotfix\Bin40\Telerik.Web.UI.dll

Runtime Version: v4.0.30319


-----Original Message-----
From: cmis@n3cn.org [mailto:cmis@n3cn.org]
Sent: Monday, May 13, 2013 8:54 AM
To: CMIS Error
Subject: unHandledException in CMIS - Page:/_dialog/UploadPatientAttachment/UploadPatientAttachment.aspx?RadUrid=eefdd2b0-33ab-46e2-9545-f4ed8efcf1c6
 
System.IO.FileNotFoundException: Could not find file 'C:\Applications\cmis.n3cn.org\Production\CaseManagement\App_Data\RadUploadTemp\vcfxlbc4.jsp'.
File name: 'C:\Applications\cmis.n3cn.org\Production\CaseManagement\App_Data\RadUploadTemp\vcfxlbc4.jsp'
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.Move(String sourceFileName, String destFileName)
   at NCCCN.CMIS._dialog.UploadPatientAttachment.UploadPatientAttachment.buttonSubmit_Click(Object sender, EventArgs e) in C:\Websites\QA\CMISWeb\_dialog\UploadPatientAttachment\UploadPatientAttachment.aspx.cs:line 79
   at Telerik.Web.UI.RadButton.RaisePostBackEvent(String eventArgument)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
 
Time: 5/13/2013 8:54:24 AM
 
Source: mscorlib

3 Answers, 1 is accepted

Sort by
0
Hristo Valyavicharski
Telerik team
answered on 21 May 2013, 02:38 PM
Hi Steven,

Here is a short list of possible reasons:
  • Expiration time is too low and uploaded file has expired. This could happen if your customers submit uploaded form a few hours after they select file(s).
  • You restart the Application Pool. In this case Application Cache is cleared and files are removed from the temporary folder.

All the best,
Hristo Valyavicharski
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
0
Steven
Top achievements
Rank 1
answered on 31 May 2013, 04:23 PM

Where would we set the Expiration time?

My understanding then is if someone starts an upload that takes a long time, if they let it run in the background and then come back to it to hit submit, The temp file may have been purged?
0
Hristo Valyavicharski
Telerik team
answered on 04 Jun 2013, 03:01 PM
Hi Steven,

Expiration time could be controlled by setting TemporaryFileExpiration property.
Default value is 4 hours. If users doesn't submit form during this time the file will be removed.

Regards,
Hristo Valyavicharski
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
Tags
AsyncUpload
Asked by
Steven
Top achievements
Rank 1
Answers by
Hristo Valyavicharski
Telerik team
Steven
Top achievements
Rank 1
Share this question
or