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AsyncUpload - Request timed out

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Adam
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Adam asked on 30 Aug 2011, 02:04 PM
We have some users who are getting the following exception when uploading:

Error in: https://myserver/cloud/Telerik.Web.UI.WebResource.axd?type=rau

Error message: Request timed out.

I checked with one who got it several times and it sounds like she is running Silverlight. Is there a setting I need to tweak to keep it from timing out?

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Dobromir
Telerik team
answered on 01 Sep 2011, 04:36 PM
Hi Adam,

A possible reason for this error to occur is a slow internet connection and / or uploading very large file which is causing the execution to exceed the maximum request lifetime. Could you please try to set the executionTimeout property of the httpRuntime element in the web.config file to a some higher value (for example 180 and see if the problem still exists?

<httpRuntime executionTimeout="180" />


Regards,
Dobromir
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