Keep the questions coming, it's the best way for us to improve, both the software and the documentation surrounding it.
1) yep, we'll track all the discrete timing measurements and you'll be able to setup a range of intervals (say, 0-10ms, 11-20ms, 30-100ms, 100+ms) and we'll show you how the timing measurements distribute across these intervals over time. That should give you a feeling of what end users are experiencing and if you are performing within your expectations.
3) we are only just starting to use blog posts so our specific format is a bit up in the air, but we'll definitely need to document how the monitor is expected to behave in asp.net
5) I guess you are referring to the pricing model that refers to these terms, right? I understand the issue with the wording for asp.net since there is probably only a single install (or at least only one per server). Our story on asp.net is not that clear as this product has grown from a more desktop application starting point so the translation to web application is a bit unclear. I'll mention this to the sales guys to make sure that this is somehow communicated properly.
6) I think we do something different than ELMAH (at least to my knowledge). As I understand it ELMAH is setup on the server and provides an easy way to e.g. gather and process these unhandled exceptions and excels at showing the status locally and even controlling the actions to be taken with these exceptions. Our service does not offer any local handling of the exceptions but rather transfers data from the individual servers and presents an overview of the exceptions while also providing a way to track feature usage and timing with the web application
7) Yeah, well...what can I say. Silverlight is all but dead and gone and I hope we can say the same for our web client within too long. I don't know if there is an official roadmap to this but we are obviously looking in the direction of html5 and some of the work already done by Telerik.
Hope this helps
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