Application will not Exit

4 posts, 0 answers
  1. Matt
    Matt avatar
    17 posts
    Member since:
    Jan 2013

    Posted 28 Jan 2013 Link to this post

    After an unhandled exception is thrown, captured, and emailed, the application resumes and the user is presented with the diagnostic error message (send message? ok, cancel...) again and again. If I click cancel, the message goes away though.
    Here's my code:
    Diagnostics = new RadDiagnostics();
    Diagnostics.IncludeScreenshot = true;
    Diagnostics.EmailTo = "xxxxxx@xxxxxx.xxx";
    Diagnostics.HandleUnhandledException = true;
    Diagnostics.Init();

    Any suggestions would be appreciated.
    Thank you!
  2. Todor
    Admin
    Todor avatar
    778 posts

    Posted 29 Jan 2013 Link to this post

    Hi Matt,

    Thank you for your interest in RadDiagnostics.

    We are not aware of similar behavior in RadDiagnotics. So probably there is something more specific in your scenario. Maybe the exception that is reported occurs multiple times and this is why the message box keeps popping up. Could you please create a new support ticket and attach a sample project that reproduces the undesired behavior so that we can debug it and assist you further?

    I'm looking forward to your answer.

    All the best,
    Todor
    the Telerik team
    Have a suggestion or face a problem - you can use the Ideas & Feedback portal to submit ideas, feedback and vote for them.
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  4. Matt
    Matt avatar
    17 posts
    Member since:
    Jan 2013

    Posted 30 Jan 2013 Link to this post

    Thanks for the reply. I was able to isolate the issue to an exception being thrown again and again. This happens when navigating to another page, and an exception occurs within the constructor of the new page.
  5. Todor
    Admin
    Todor avatar
    778 posts

    Posted 04 Feb 2013 Link to this post

    Hello Matt,

    Now that you have isolated the issue, we've been able to reproduce it. You will be able to get the fix with our next internal build that we will release at the end of this week.

    I have updated your Telerik points accordingly for your cooperation.

    Regards,
    Todor
    the Telerik team
    Have a suggestion or face a problem - you can use the Ideas & Feedback portal to submit ideas, feedback and vote for them.
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