Apple rejected app due to: "iPhone apps must also run on iPad without modification"

3 posts, 0 answers
  1. mgmonteleone
    mgmonteleone avatar
    3 posts
    Member since:
    May 2013

    Posted 23 Oct 2013 Link to this post

    Hello everyone,
    I got my app rejected. I already have this app on the store ( put there 3 months ago ). Now I'm posting new version and my app was rejected. The main reason is the one in the subject of this thread, and full report below.. 

    I was wondering if anyone had the same problems? How did you solve this? How would I test this?

    My app has CSS written based on percentages, so app looks the same on iPad, only larger.
    What is the best practice with raster images? Should those be of a higher resolution?
    Any help would be highly appreciated! 



    2.10: iPhone apps must also run on iPad without modification, at iPhone resolution, and at 2X iPhone 3GS resolution

    We found that your app did not meet the requirements for running on iPad, as required by the App Store Review Guidelines.

    Your app did not run at iPhone resolution when reviewed on iPad.

    For information on iOS device screen sizes and resolutions, see The Display is Paramount, Regardless of its Size, in the iOS Human Interface Guidelines and Points versus Pixels, in the View Programming Guide for iOS.

    For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to:

    • include the complete details of your rejection issues
    • prepare any symbolicated crash logs, screenshots, and steps to reproduce the issues for when the DTS engineer follows up.

    For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.

    If you have difficulty reproducing this issue, please try testing the workflow as described in <>Technical Q&A QA1764: How to reproduce a crash or bug that only App Review or users are seeing.

  2. MasterChiefMasterChef
    MasterChiefMasterChef avatar
    152 posts
    Member since:
    Jan 2013

    Posted 23 Oct 2013 Link to this post

    Hi mgmonteleone,

    Apple has been much more strict about what you can post to the store recently. They are expecting all apps to work on iPhone and iPad devices. This means they do not want people preventing their app from running on an iPad device. If you are using percentages to display banners and such on your iPad version, you may not be able to pass review. You will want to use the device-width property instead.

    Also, for iPad apps it is required that you support both LandscapeLeft and LandscapeRight views. If you app doesn't support these two views, you may want to submit your app as an iPhone only app.

    If you have done all these things and your app still hasn't passed review, your only next step is to appeal the rejection. I would search your issue on google and see what other people who have reached this verdict have done:
    Google Search for help

    Good luck,
    Master Chief
  3. mgmonteleone
    mgmonteleone avatar
    3 posts
    Member since:
    May 2013

    Posted 25 Oct 2013 Link to this post

    Thank you for your reply!
    I haven't done official "appeal" but i did reply to Apple rejection post inside Resolution Center, and suddenly, after about 24h, app submission got re-launched again and was approved!
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