App builder cannot load project

5 posts, 0 answers
  1. Varshad
    Varshad avatar
    2 posts
    Member since:
    Feb 2015

    Posted 28 Apr 2015 Link to this post

    Th Telerik app builder is not loading/opening the project from this morning. I gives a different error at different time. One of which is, The specified network name is not available. Have anyone faced\facing the issue? Can someone help me on this?

     

     

     

  2. Varshad
    Varshad avatar
    2 posts
    Member since:
    Feb 2015

    Posted 28 Apr 2015 in reply to Varshad Link to this post

    I am afraid whether the Telerik platform is down.
  3. Kaloyan
    Admin
    Kaloyan avatar
    872 posts

    Posted 28 Apr 2015 Link to this post

    Hi Varshad,

    As said here:
    "There was a major outage for the AppBuilder cloud services. The good news is that our developers managed to fix it and AppBuilder should be back in its operational state now. "

    Please, check if you are able to open your projects under Telerik Platform and continue your work and let us know if further issues arise. Also, please accept our sincere apologies for any inconveniences caused by the failure.

    Regards,
    Kaloyan
    Telerik
     

    See What's Next in App Development. Register for TelerikNEXT.

     
  4. Eileen
    Eileen avatar
    4 posts
    Member since:
    Apr 2015

    Posted 30 Apr 2015 in reply to Kaloyan Link to this post

    [2015-04-30 21:40:10.905] Error: Uncaught SyntaxError: Unexpected token u (URL: https://platform.telerik.com/appbuilder/webclient/#/solution/OCNZ Intelligence?accountId=a96eb07b-38a2-4d0d-9380-9398543c2a61, LineNumber: 1:1)

     

  5. Tina Stancheva
    Admin
    Tina Stancheva avatar
    3298 posts

    Posted 01 May 2015 Link to this post

    Hi Eileen,

    This issue was caused by an incorrectly cached data for Telerik Platform. In order to resolve it, you can follow these steps:
    • In all browsers, log out from platform.telerik.com and telerik.com.
    • Clear the cache and your browser cookies for app.icenium.com and platform.telerik.com in all browsers. In Google Chrome, please make sure to select clear cookies from beginning of time.
    • Open the DevTools (hit F12) in the browser and navigate to Resources. There, you should see the Local Storage pane in the left. Expand it and select the https://platform.telerik.com storage, then delete its content.

    Regards,
    Tina Stancheva
    Telerik
     

    See What's Next in App Development. Register for TelerikNEXT.

     
Back to Top