Any way to bump up the file sizes?

2 posts, 0 answers
  1. Steve
    Steve avatar
    1851 posts
    Member since:
    Dec 2008

    Posted 26 Sep 2011 Link to this post

    Max file size on a support ticket is 20Megs, can you bump that up perhaps?  I'm having to share out of my dropbox (database zipped is 93Megs when I need to send it as an example)

    Steve
  2. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 28 Sep 2011 Link to this post

    Hi Steve,

    Indeed, there is a restriction for the size of the files. If you need to send bigger files, it is best to open a support ticket so we can set up a private ftp or you can share login credentials to a file server.
    Regarding this specific case, I checked the tickets and it seems that there was some connection problem when Zoran tried to download the project. I downloaded the file and sent it to him.


    Best wishes,
    Georgi Tunev
    the Telerik team

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