Could you please give us a link to the page containing the "concurrent devices" text?
We have identified this wording to be quite confusing and changed it with "unique active devices per month". This means the if you have 10K customer and only 100 or less are active every month you should be OK. Every month the unique devices counter is reset.
You could take a look at the current pricing page here: https://www.telerik.com/purchase/analytics
EQATEC Application Analytics is now Telerik Analytics
. For more information on the new name, plus what's new in Telerik Analytics, please, check out the Analytics Service Announcement