Alt access keys not always working

5 posts, 1 answers
  1. Daniel
    Daniel avatar
    91 posts
    Member since:
    Jan 2008

    Posted 14 Feb 2008 Link to this post

    Greetings,

    I'm just evaluating Telerik controls for Windows Forms and came accross this issue while trying Ribbonbar. Every time when I first access ribbonbar's command groups/buttons using ALT key after application start, it works just fine. But any subsequent attempt to use ALT key to do the same fails. It just shows hints and nothing happens.

    It happens when I use Ribbonbar in my own application and it also happens in "RadControls for WinForms Examples" where examples use Ribbonbar.

    Is this known issue or am I doing something wrong?

    Thx for replies

    Regards,
    Daniel
  2. Daniel
    Daniel avatar
    91 posts
    Member since:
    Jan 2008

    Posted 14 Feb 2008 Link to this post

    I've played little more with it and key tips cease to function after:

    • the last control accessed via key tips is start button (i.e. ALP+shortcut doesn't actually trigger any event, just expands start menu) or
    • you cancel the process of going down the key tips hierarchy by pressing ESC. This doesn't happen every time, but occasionaly.
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  4. Answer
    Dimitar Kapitanov
    Admin
    Dimitar Kapitanov avatar
    632 posts

    Posted 21 Feb 2008 Link to this post

    Hello Daniel,
    We are scheduling the RadRibbonBar control for as major overhaul and will take your considerations into account. Some more information on the first behavior: it is due to the fact that when you execute command on the dropdown/menu of the application button, the focus and mouse capture goes to the popup and thus the activation cycle ("keytip" functionality) of the RadRibbonBar component is compromised. We are aware of this behavior and will address it when updating the ribbon bar control. As to the second one, it might be connected to the popup also (if you hit ESC when the popup is opened already). We will investigate it further.

    All the best,
    Dimitar Kapitanov
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  5. Reid McClanahan
    Reid McClanahan avatar
    3 posts
    Member since:
    Jun 2007

    Posted 23 Jun 2008 Link to this post

    I have this same issue with the 'alt' key presenting me 'keytips' on screen.  They dont do anything, other than just display onscreen.  I dont know the best way to deactivate this.  Is there a new update to help manage this?  Or is there a way to disable that function altogether?
  6. Dimitar Kapitanov
    Admin
    Dimitar Kapitanov avatar
    632 posts

    Posted 24 Jun 2008 Link to this post

    Hello Reid McClanahan,

    Thank you for getting back to me.

    At this time, I can't offer a workaround for this issue. The key-tip behavior will be corrected for our Q2 2008 release which is scheduled for the end of July.

    All the best,
    Dimitar Kapitanov
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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