All objects disappear from Ribbonbar

4 posts, 0 answers
  1. Bob
    Bob avatar
    41 posts
    Member since:
    Mar 2012

    Posted 02 Aug 2012 Link to this post

    I have seen this a couple of times and it is very scary and time consuming.

    Every so often (very rare), my RibbonBar will lose all of it's command buttons, tabs, and other objects within the bar (during design time), resulting in a new Ribbonbar.  I can see all the elements in the designer.vb file, but all the properties are gone.
    I have a tremendous amount of work into my bar and I don't want or need to redo the bar. 
    Therefore can someone help me restore by Ribbon back to its original view?

  2. Stefan
    Stefan avatar
    2891 posts

    Posted 07 Aug 2012 Link to this post

    Hello Bob,

    Thank you for writing.

    We already have a couple reports for such an issue, however, we never got a scenario that allows us to reproduce it, thus we never managed to investigate it. If you manage to get such a scenario, please get back to us with it and we will investigate the reasons causing it.

    Unfortunately, there is no easy way to rebuild your ribbon, so you can backup your form and restore it when this happens. Additionally, I would suggest using our latest version (if you are not already), where we introduced some fixes in the RibbonBar, hoping that they might be the reason for such a behavior. 

    Please excuse us for the introduced inconvenience. 

    the Telerik team
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  4. Aaron
    Aaron avatar
    12 posts
    Member since:
    Mar 2012

    Posted 10 Jun 2013 Link to this post

    I can get this to happen consistently in my current project, but not in a test project. Very frustrating.

    Whenever I set the form.WindowSize to WindowSizeMaximized in code the RibbonBar disappears. 
  5. Stefan
    Stefan avatar
    2891 posts

    Posted 13 Jun 2013 Link to this post

    Hi Aaron,

    Thank you for writing.

    Would you please open a new support ticket where you can attach your project and provide us with the exact steps that we need to follow in order to replicate the undesired issue. This will allow us to investigate it and help you resolve it.

    Thank you for your time and efforts.

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