Installation failure.

3 posts, 0 answers
  1. Winston
    Winston avatar
    2 posts
    Member since:
    Jul 2014

    Posted 09 Jul 2014 Link to this post

    Hi..

    When installing evaluation copy of Telerik Winforms UI, the installer shows error message like this:

    "The installer has insufficient privileges to access this directory: C:\Users\Public\Desktop. The installation cannot continue. Log on as administrator or contact your system administrator."

    But, I'm installing as administrator, and the installer is running as administrator privileges.

    I'm installing the product on Windows 8.1 64bit Korean version.

    For your information, when I access the directory using Windows Explorer, I get the Access Denied error.

    The directory does exist but I can't acccess it.


  2. Winston
    Winston avatar
    2 posts
    Member since:
    Jul 2014

    Posted 09 Jul 2014 Link to this post

    After rebooting the computer, the problem has gone.
  3. UI for WinForms is Visual Studio 2017 Ready
  4. Vesko
    Admin
    Vesko avatar
    97 posts

    Posted 10 Jul 2014 Link to this post

    Hi Winston,

    Thank you for contacting us.

    We are glad to hear that you have resolved the issue.

    Please do not hesitate to contact is again if you have anything else in mind.

    Regards,
    Vesko
    Telerik
     
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