7.1.3 Version raises ToolsFile.xml not found exception

[mayerh2]

I have installed the new 7.1.3 version. However when I switch to Edit Page I get the exception listed below. Everything is correctly installed, the ToolsFile.xml is in C:\Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\4.3.0.0__1f131a624888eeed\RadControls\Editor
RadEditor in Page Layout:<radE:RadHtmlField ID="RadEditorTextE" FieldName="AMCTextXHTML" runat="server" AllowFonts="False" AllowHtmlSourceEditing="True" DisplayHeight="400px" DisplayWidth="430px" DisableCustomStyles="True"></radE:RadHtmlField>

Any idea what might be wrong?

Regards,
Hugo




Could not find a part of the path 'c:\windows\system32\inetsrv\~\RadControls\Editor\ToolsFile.xml'.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IO.DirectoryNotFoundException: Could not find a part of the path 'c:\windows\system32\inetsrv\~\RadControls\Editor\ToolsFile.xml'.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[DirectoryNotFoundException: Could not find a part of the path 'c:\windows\system32\inetsrv\~\RadControls\Editor\ToolsFile.xml'.] System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) +2014144 System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) +998 System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) +113 System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) +78 System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) +51 System.Xml.XmlTextReaderImpl.OpenUrlDelegate(Object xmlResolver) +44 System.Threading.CompressedStack.runTryCode(Object userData) +54 System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) +0 System.Threading.CompressedStack.Run(CompressedStack compressedStack, ContextCallback callback, Object state) +174 System.Xml.XmlTextReaderImpl.OpenUrl() +199 System.Xml.XmlTextReaderImpl.Read() +50 System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) +145 System.Xml.XmlDocument.Load(XmlReader reader) +96 System.Xml.XmlDocument.Load(String filename) +157 Telerik.WebControls.RadEditor.LoadToolsFile() +629 [Exception: Cannot find tools file ~/RadControls/Editor/ToolsFile.xml Please make sure the file exists or that RadControls folder have been properly set.] Telerik.WebControls.RadEditor.LoadToolsFile() +717 Telerik.WebControls.RadEditor.EnsureToolsFileLoaded() +279 Telerik.WebControls.RadEditor.get_Toolbars() +10 Telerik.SharePoint.EditorTools.RemoveTool(RadEditor contentEditor, String toolName) +28 Telerik.SharePoint.FieldEditor.RadHtmlField.OnLoad(EventArgs e) +610 System.Web.UI.Control.LoadRecursive() +47 System.Web.UI.Control.LoadRecursive() +131 System.Web.UI.Control.LoadRecursive() +131 System.Web.UI.Control.LoadRecursive() +131 System.Web.UI.Control.LoadRecursive() +131 System.Web.UI.Control.LoadRecursive() +131 System.Web.UI.Control.LoadRecursive() +131 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1061

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Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.42

[Lini]

Hi Hugo,

There seems to be a bug in the new version of the publishing field editor. We are going to release an updated build (4.3.1) later today. The update should fix this problem.

As a workaround, you can try setting the ToolsFile property of the RadHtmlField control manually. For example:
ToolsFile="/_wpresources/RadEditorSharePoint/4.3.0.0__1f131a624888eeed/RadControls/Editor/ToolsFile.xml"

This way the field will work OK until you install an updated build of the editor. Note that if you set the ToolsFile property now, you will need to remove it or modify its value after you update, since the path to the tools file contains the editor version (4.3.0 in this case).

Best wishes,
Lini
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[JoeC]

Hi Folks,

I just downloaded the latest version (4.3.2) and installed it using the .wsp file. The install and deployment went fine but I get the exact same exception described here when I try to put the control on a page layout.   Is this the same bug that should have been fixed?

Thanks!

Joe

[Georgi Tunev]

Hello Joe,

Have you upgraded from a previous version of the control? If this is so, can you please check if you have set the ToolsFile property to point to a non-existing file - this could be the reason for such behavior. Make sure that the path points to the exact location of the ToolsFile.xml.

e.g. if your physical path of the RadEditor's ToolsFile.xml is

C:\Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\4.3.0.0__1f131a624888eeed\RadControls\Editor\ToolsFile.xml

Your ToolsFile property must point to "/_wpresources/RadEditorSharePoint/4.3.0.0__1f131a624888eeed/RadControls/Editor/ToolsFile.xml"


Please note that the name of the folder 4.3.0.0__1f131a624888eeed is unique and is built like this:
/<control's version>_<Unique Token>/




Best wishes,
Georgi Tunev
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Ian]

Hi 
I'm migrating a Sharepoint 2007 32 to 64-bit and I'm having the same issue.
I don't know where to change the path.

Can you help me?