Offline CHM help file is not up to date

6 posts, 0 answers
  1. Patrick
    Patrick avatar
    372 posts
    Member since:
    Aug 2012

    Posted 23 Oct 2012 Link to this post

    Hello,
    the offline documentation files to download for Silverlight and WPF are still for version .912 and have not been updated for version .1017.
    Note that I had to ask for updated documentation at each new version of the RadControls. Can't you just update these files when a new version is out?
    Additionaly, is it possible to tell on the documents page which version of the help file is available to download? Currently, I had to download a 100+ MB file just to know if it's an updated version.
    Patrick
  2. Yana
    Admin
    Yana avatar
    4554 posts

    Posted 25 Oct 2012 Link to this post

    Hello Patrick,

    You are right, we will upload the chm file till the end of the week. 

    We are sorry for the inconvenience.

    Regards,
    Yana
    the Telerik team

    Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

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  4. Patrick
    Patrick avatar
    372 posts
    Member since:
    Aug 2012

    Posted 30 Oct 2012 Link to this post

    Yana,
    the help file is now up-to-date, but still no indication of which version we download...
    Patrick
  5. Yana
    Admin
    Yana avatar
    4554 posts

    Posted 30 Oct 2012 Link to this post

    Hi Patrick,

    We will consider such change for the next upload of the CHM files. Also in the future releases we will try to upload the CHM files on time and to avoid downloading older versions.

    Regards,
    Yana
    the Telerik team

    Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

  6. Patrick
    Patrick avatar
    372 posts
    Member since:
    Aug 2012

    Posted 04 Dec 2012 Link to this post

    Yana,
    the new version of RadControls is published since 6 daysm the online documentation is up-to-date, but not the offline documentation.
    I never had updated offline documentation until I ask for an update since when I buy Telerik controls...
    Patrick
  7. Yana
    Admin
    Yana avatar
    4554 posts

    Posted 05 Dec 2012 Link to this post

    Hello Patrick,

    Please take our apology for the delay. We will try to improve this procedure and to upload the chm files on time.

    You can now downloaded the current CHM files.

    Kind regards,
    Yana
    the Telerik team

    Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

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