Combine Licenses

2 posts, 0 answers
  1. AccMan
    AccMan avatar
    12 posts
    Member since:
    Dec 2010

    Posted 26 Sep 2011 Link to this post

    Hello,

    I have the same issue as another user had.

    I have 1 license for 1 user and 1 for 11 users.... though we all use the same Teampulse website... so we either need teampulse to have the knowledge of multiple licenses or have our licenses merged into one key.

    Could you do that for me please?
  2. Ramiro Millan
    Admin
    Ramiro Millan avatar
    1 posts

    Posted 28 Sep 2011 Link to this post

    Hi Jerome,

    I hope all is well.  Thank-you for submitting your request.  We have merged your licenses into one account.  To update the license count you will need to deactivate and reactivate TeamPulse from the licenses and user management site.  If you have any questions or need assistance please do not hesitate to contact me.

    Kind regards,
    Ramiro Millan
    the Telerik team
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