404 Page not found

7 posts, 1 answers
  1. Omar
    Omar avatar
    2 posts
    Member since:
    Sep 2011

    Posted 01 Oct 2014 Link to this post

    Hi,

    When ever I try to access my analytics account, I am redirected to the page like the one attached in the image. 
    Although I keep getting emails regarding bugs, new installs ..etc

    What can I do? 
  2. Answer
    Thomas.Andersen@telerik.com
    Admin
    Thomas.Andersen@telerik.com avatar
    42 posts

    Posted 02 Oct 2014 Link to this post

    Hi Omar

    The url in your screenshot is not right. How do you logon? From http://platform.telerik.com?

    Regards,
    Thomas.Andersen@telerik.com
    Telerik
     
    EQATEC Application Analytics is now Telerik Analytics. For more information on the new name, plus what's new in Telerik Analytics, please, check out the Analytics Service Announcement.
     
  3. Maja
    Maja avatar
    1 posts
    Member since:
    Jun 2013

    Posted 13 Nov 2014 Link to this post

    I had the same problem (and have had it for a while).
    I logged in using analytics.telerik.com.

    The problem is not there if I log in using platform.telerik.com as Thomas says. :)
  4. Thomas.Andersen@telerik.com
    Admin
    Thomas.Andersen@telerik.com avatar
    42 posts

    Posted 20 Nov 2014 Link to this post

    Hi Maja

    Sorry for the late reply. Glad you were able get in also :) We have made a fix so that you are now correctly redirected if you are using an old bookmarked url. It will be deployed shortly.

    Regards,
    Thomas.Andersen@telerik.com
    Telerik
     
    EQATEC Application Analytics is now Telerik Analytics. For more information on the new name, plus what's new in Telerik Analytics, please, check out the Analytics Service Announcement.
     
  5. Omar
    Omar avatar
    2 posts
    Member since:
    Sep 2011

    Posted 20 Nov 2014 in reply to Thomas.Andersen@telerik.com Link to this post

    Hi,
    Thank you for the solution. However; I have already switched to the new URL like you suggested.
  6. joffery
    joffery avatar
    4 posts
    Member since:
    May 2015

    Posted 03 Jul 2015 Link to this post

    Correct your Redirection Code...

     

  7. Thomas.Andersen@telerik.com
    Admin
    Thomas.Andersen@telerik.com avatar
    42 posts

    Posted 07 Jul 2015 Link to this post

    Hi Joffery

    Do you have specific redirect issue? Or how should i understand your comment?

    Regards,
    Thomas.Andersen@telerik.com
    Telerik
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