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Hi,
When ever I try to access my analytics account, I am redirected to the page like the one attached in the image.
Although I keep getting emails regarding bugs, new installs ..etc
What can I do?
When ever I try to access my analytics account, I am redirected to the page like the one attached in the image.
Although I keep getting emails regarding bugs, new installs ..etc
What can I do?
7 Answers, 1 is accepted
0
Accepted
Hi Omar
The url in your screenshot is not right. How do you logon? From http://platform.telerik.com?
Regards,
Thomas.Andersen@telerik.com
Telerik
The url in your screenshot is not right. How do you logon? From http://platform.telerik.com?
Regards,
Thomas.Andersen@telerik.com
Telerik
EQATEC Application Analytics is now Telerik Analytics. For more information on the new name, plus what's new in Telerik Analytics, please, check out the Analytics Service Announcement.
0
MHP
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answered on 13 Nov 2014, 01:48 PM
I had the same problem (and have had it for a while).
I logged in using analytics.telerik.com.
The problem is not there if I log in using platform.telerik.com as Thomas says. :)
I logged in using analytics.telerik.com.
The problem is not there if I log in using platform.telerik.com as Thomas says. :)
0
Hi Maja
Sorry for the late reply. Glad you were able get in also :) We have made a fix so that you are now correctly redirected if you are using an old bookmarked url. It will be deployed shortly.
Regards,
Thomas.Andersen@telerik.com
Telerik
Sorry for the late reply. Glad you were able get in also :) We have made a fix so that you are now correctly redirected if you are using an old bookmarked url. It will be deployed shortly.
Regards,
Thomas.Andersen@telerik.com
Telerik
EQATEC Application Analytics is now Telerik Analytics. For more information on the new name, plus what's new in Telerik Analytics, please, check out the Analytics Service Announcement.
0
Omar
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answered on 20 Nov 2014, 08:32 AM
Hi,
Thank you for the solution. However; I have already switched to the new URL like you suggested.
Thank you for the solution. However; I have already switched to the new URL like you suggested.
0
joffery
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answered on 03 Jul 2015, 08:09 AM
Correct your Redirection Code...
0
Hi Joffery
Do you have specific redirect issue? Or how should i understand your comment?
Regards,
Thomas.Andersen@telerik.com
Telerik
Do you have specific redirect issue? Or how should i understand your comment?
Regards,
Thomas.Andersen@telerik.com
Telerik
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0
Kritika
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answered on 18 Apr 2018, 06:08 AM
analytics.telerik.com is working fine for me. I had same issue before but right now I am using easily.