Chris Thierry
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Chris Thierry
asked on 22 Jun 2010, 07:50 PM
Hi, I'm trying to install RadControls for Silverlight 4 and I'm having this error at the end of the installation, please check the attached image.
Thank you.
Thank you.
7 Answers, 1 is accepted
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Hello Chris Thierry,
Regards,
Milan
the Telerik team
May I ask you to run the setup with logging enabled and send us the log file which will help us to pinpoint the problem.
You can use the following command to enable logging:
msiexec /i radcontrols-setup.msi /l*v .\install.logRegards,
Milan
the Telerik team
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Chris Thierry
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answered on 23 Jun 2010, 01:51 PM
I'm using this file "RadControls_for_Silverlight_4_2010_1_0603_DEV.msi" to install the application, should I run it like this?
msiexec /i radcontrols_for_silverlight_4_2010_1_0603_dev.msi /l*v .\install.log
to be able to generate the log?
Thank you.
0
Hi Chris Thierry,
Best wishes,
Milan
the Telerik team
This is the correct way to run the setup with logging.
Best wishes,
Milan
the Telerik team
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Chris Thierry
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answered on 23 Jun 2010, 09:50 PM
I'm using .net framework 4.0.
Thank you.
Thank you.
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Hi Chris,
We are working on reproducing the error now. Can you please, tell us which operating system do you have?
Kind regards,
Erjan Gavalji
the Telerik team
We are working on reproducing the error now. Can you please, tell us which operating system do you have?
Kind regards,
Erjan Gavalji
the Telerik team
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Hi Chris,
Let's use the parallel support ticket for the communication and update the forum thread once we find the problem and a solution for it.
Kind regards,
Erjan Gavalji
the Telerik team
Let's use the parallel support ticket for the communication and update the forum thread once we find the problem and a solution for it.
Kind regards,
Erjan Gavalji
the Telerik team
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Accepted
Hi all,
To summarize, the problem was caused by missing .NET Framework 2.0 on Chris's machine. We are investigating the possibilities to handle this in the next official version of the RadControls for Silverlight installer. For the time being, the workaround is to download and install .NET Framework 2.0.
Cheers,
Erjan Gavalji
the Telerik team
To summarize, the problem was caused by missing .NET Framework 2.0 on Chris's machine. We are investigating the possibilities to handle this in the next official version of the RadControls for Silverlight installer. For the time being, the workaround is to download and install .NET Framework 2.0.
Cheers,
Erjan Gavalji
the Telerik team
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