PageRequestManagerTimeoutException

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  1. CSurieux
    CSurieux avatar
    465 posts
    Member since:
    Jan 2007

    Posted 21 Jan 2008 Link to this post

    Hello,

    Still with my long dsatabase insert monitored by a radProgressArea, after 1'28s running I get this exception on the client
    line 604, The  server process time out.

    But the button trigering this is normally not oing asynch ajax request ???

    I have a radManager but the button is never used as an event source (but its state is refreshed by another ajax event).

    Thanks for help.
    CS
  2. Sophy
    Admin
    Sophy avatar
    636 posts

    Posted 22 Jan 2008 Link to this post

    Hi,

    Regarding the provided information we are not sure what may be the reason for the problem you experience. Could you please send us more details about the error message and its stack trace? It will be best if it is possible to provide a live link to your application so that we can test it and investigate the problem.
     
    For the moment I could suggest you try to remove the progress area and test whether the problem will persist or not. If the problem exists it will mean that the problem is probably due to some DB calls.

    Looking forward to receiving your reply.

    Kind regards,
    Sophy
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. CSurieux
    CSurieux avatar
    465 posts
    Member since:
    Jan 2007

    Posted 22 Jan 2008 Link to this post

    Hello,

    I finnaly found the solution, I was using a button which was enabled by an Ajax request sent by a dropdownlist selection change.
    So RadAjaxManager was automatically including this button in an updatepanel and this button was doing an Ajax request in place of a postback.
    It seems that the time out for the ajax request is near 1m30s.
    Removing the button from the targets of the DDL in radAjaxManager bring back a postback and the timeout exception disappeared.
    Normal postback timeout seems to be larger than 30 minutes?

    The system as it is proposed today by RadAjaxManager doesn't allow to specify that a button should continue to do postback, even if its state could change following an AjxRequest.

    Ideally Telerik would propose a solution for this very common situation ? May be it exists and I don't know ?

    Regards
    CS
  5. Sophy
    Admin
    Sophy avatar
    636 posts

    Posted 23 Jan 2008 Link to this post

    Hi,

    By default the ajax request lasts only several seconds. To increase the value of the ajax request timeout we suggest you try to set the desired value using the AsyncPostBackTimeout property of the ScriptManager and test whether this will solve the problem. You can take a look at this article for reference.

    Please, let us know if you need further assistance.

    Best wishes,
    Sophy
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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