Home / Community & Support / Developer Productivity Tools Forums / Automated Testing and WebUI Test Studio > General Discussions > Crash visual studio when clicking Test Explorer

• Jangwook

  Posted on Jan 13, 2010 (permalink)

  Hi,
  
  Whenever I loading a saved test project and clicking the "Test Explorer", I am faced with Visual Studio Crash.
  I am wondering if you have seen or heard this problem  before.
  
  I have installed "WebUI Test Studio Q3 2009"
  
  
  Thanks in advance
  
  
  Jason
   

• Nelson Sin Nelson Sin

  Posted on Jan 14, 2010 (permalink)

  Hi Jangwook,
  
  I have run into this problem, but only on a development/testing machine.
  
  Could you please post back with your VS info from 'Help' -> 'About Microsoft VS' -> 'Copy Info'? Also please post the 'System Summary' from the 'System Info' in the same VS Help Menu?
  
  Regards,
  Nelson Sin
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

• David Bows

  Posted on Feb 24, 2010 (permalink)

  I am having the same issue - here is my info:
  
  

  Microsoft Visual Studio 2008
  Version 9.0.30729.1 SP
  Microsoft .NET Framework
  Version 3.5

  Installed Edition: Professional

  Microsoft Silverlight Projects 2008   91605-270-5619966-60063
  Microsoft Silverlight Projects 2008
  Version 9.0.30730.126

  Microsoft Visual C# 2008   91605-270-5619966-60063
  Microsoft Visual C# 2008

  Microsoft Visual Studio 2008 Tools for Office   91605-270-5619966-60063
  Microsoft Visual Studio 2008 Tools for Office

  Microsoft Visual Studio Tools for Applications 2.0   91605-270-5619966-60063
  Microsoft Visual Studio Tools for Applications 2.0

  Microsoft Visual Web Developer 2008   91605-270-5619966-60063
  Microsoft Visual Web Developer 2008

  Design Canvas 2.0  
  ArtOfTest Inc 2009 Design Canvas. For more information see the ArtOfTest website at <http://www.artoftest.com>. For customer support visit <support.artoftest.com>. Copyright © 2009 ArtOfTest, Inc.

  Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB944899)   KB944899
  This hotfix is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/944899.

  Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB947171)   KB947171
  This hotfix is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/947171.

  Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB947180)   KB947180
  This hotfix is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/947180.

  Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB948127)   KB948127
  This hotfix is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/948127.

  Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB953256)   KB953256
  This hotfix is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/953256.

  Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB971092)   KB971092
  This hotfix is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/971092.

  Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB974479)   KB974479
  This hotfix is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/974479.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB945282)   KB945282
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/945282.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB946040)   KB946040
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/946040.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB946308)   KB946308
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/946308.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB946344)   KB946344
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/946344.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB946581)   KB946581
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/946581.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB947173)   KB947173
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/947173.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB947540)   KB947540
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/947540.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB947789)   KB947789
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/947789.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB958502)   KB958502
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/958502.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB967631)   KB967631
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/967631.

  IBM Rational Team Concert   2.0.0.2  I2002_20091209-2213
  IBM Rational Team Concert
  Version: 2.0.0.2
  If you need assistance with this  product, visit http://www.jazz.net
  Licensed Material - Property of IBM Corp. © Copyright IBM Corp. and its licensors 2000, 2008.  All Rights Reserved. IBM, the IBM logo, Jazz, and Rational are trademarks of IBM Corporation, in the United States, other countries, or both.
  Portions Copyright 2008, Microsoft Corporation.  All rights reserved.

  Microsoft Visual Studio 2008 Professional Edition - ENU Service Pack 1 (KB945140)   KB945140
  This service pack is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this service pack will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/945140.

  Microsoft Web Deployment Projects 2008   00000
  Microsoft Web Deployment Projects 2008
  Version 9.0.21022

  MySQL Connector/Net   5.2
  Data design and management tools for MySQL.  Copyright © 2007 MySQL AB

  Security Update for Microsoft Visual Studio 2008 Professional Edition - ENU (KB973675)   KB973675
  This security update is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this security update will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/973675.

  Security Update for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB972222)   KB972222
  This security update is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this security update will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/972222.

  SQL Server Analysis Services  
  Microsoft SQL Server Analysis Services Designer
  Version 10.0.2531.0

  SQL Server Integration Services  
  Microsoft SQL Server Integration Services Designer
  Version 10.0.2531.0 ((Katmai_PCU_Main).090329-1015 )

  SQL Server Reporting Services  
  Microsoft SQL Server Reporting Services Designers
  Version 10.0.2531.0

  Telerik OpenAccess ORM   2009.3.1119.2
  Telerik OpenAccess ORM Copyright (C) 1996-2009 Telerik; OpenAccess is the Object-Relational Mapping Tool for the Microsoft .NET Platform. www.telerik.com

  Telerik Reporting   2.0
  For more information please visit http://www.telerik.com/reporting

  Telerik Web VSPackage   1.0
  Telerik Web VSPackage

  Update for Microsoft Visual Studio 2008 Professional Edition - ENU (KB956453)   KB956453
  This update is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this update will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/956453.

  Update for Microsoft Visual Studio 2008 Professional Edition - ENU (KB967143)   KB967143
  This update is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this update will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/967143.

  Windows Azure Tools   Version 1.0
  Windows Azure Tools for Microsoft Visual Studio 2008 v1.0.21111.1401 (11/2009)

  ANTS Memory Profiler 5 Add-in
  For more information about ANTS Profiler 5, see the website at
  http://www.red-gate.com
  Copyright (c) Red Gate Software Ltd 1999-2009

  ANTS Profiler 5 Add-in
  For more information about ANTS Profiler 5, see the website at
  http://www.red-gate.com
  Copyright (c) Red Gate Software Ltd 1999-2009

  Axialis IconWorkshop addin for Visual Studio
  For more information about the Axialis IconWorkshop plug-in, see the Axialis website at
  http://www.axialis.com
  Copyright (c) 2008  Axialis Software

• Nelson Sin Nelson Sin

  Posted on Feb 24, 2010 (permalink)

  Hi David,
  
  Thanks for posting the information. Could you please also post which version of Windows you are using and if it's an international version besides English (US) version?
  
  Thanks again,
  Nelson
  the Telerik team

  
  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

• David Bows

  Posted on Feb 24, 2010 (permalink)

  Windows 7 Ultimate x86  US English

• Nelson Sin Nelson Sin

  Posted on Feb 24, 2010 (permalink)

  Hi again David,
  
  Thanks again for the reply, we're looking for system setup commonalities that might be causing this, as I've only seen this on my machine that has had several development and test versions on it for WebUI.
  
  We'll work on the repro we have so far, then check back with to see if the fix will apply for your situation.
  
  Greetings,
  Nelson
  the Telerik team

  
  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

• Gene

  Posted on Apr 9, 2010 (permalink)

  I'm having the same problem.  Here is my info.  If you need anythign else, please let me know.
  
  I'm on Windows 7 Enterprise x64
  
  

  Microsoft Visual Studio 2008
  Version 9.0.30729.1 SP
  Microsoft .NET Framework
  Version 3.5 SP1

  Installed Edition: Professional

  Microsoft Visual C# 2008   91605-031-5000002-60865
  Microsoft Visual C# 2008

  Microsoft Visual Studio 2008 Tools for Office   91605-031-5000002-60865
  Microsoft Visual Studio 2008 Tools for Office

  Microsoft Visual Studio Tools for Applications 2.0   91605-031-5000002-60865
  Microsoft Visual Studio Tools for Applications 2.0

  Microsoft Visual Web Developer 2008   91605-031-5000002-60865
  Microsoft Visual Web Developer 2008

  Design Canvas 2.0  
  ArtOfTest Inc 2009 Design Canvas. For more information see the ArtOfTest website at <http://www.artoftest.com>. For customer support visit <support.artoftest.com>. Copyright © 2009 ArtOfTest, Inc.

  Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB944899)   KB944899
  This hotfix is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/944899.

  Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB947171)   KB947171
  This hotfix is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/947171.

  Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB947180)   KB947180
  This hotfix is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/947180.

  Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB948127)   KB948127
  This hotfix is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/948127.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB945282)   KB945282
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/945282.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB946040)   KB946040
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/946040.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB946308)   KB946308
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/946308.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB946344)   KB946344
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/946344.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB946581)   KB946581
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/946581.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB947173)   KB947173
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/947173.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB947540)   KB947540
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/947540.

  Hotfix for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB947789)   KB947789
  This hotfix is for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU.
  If you later install a more recent service pack, this hotfix will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/947789.

  Microsoft Visual Studio 2008 Professional Edition - ENU Service Pack 1 (KB945140)   KB945140
  This service pack is for Microsoft Visual Studio 2008 Professional Edition - ENU.
  If you later install a more recent service pack, this service pack will be uninstalled automatically.
  For more information, visit http://support.microsoft.com/kb/945140.

  ANTS Memory Profiler 5 Add-in
  For more information about ANTS Profiler 5, see the website at
  http://www.red-gate.com
  Copyright (c) Red Gate Software Ltd 1999-2009

  ANTS Profiler 5 Add-in
  For more information about ANTS Profiler 5, see the website at
  http://www.red-gate.com
  Copyright (c) Red Gate Software Ltd 1999-2009

• Nelson Sin Nelson Sin

  Posted on Apr 9, 2010 (permalink)

  Hi Gene,
  
  Thanks for the post and information, and I'm sorry you ran into this problem. When the crash window appears, can you select the debug and reply back with the debug call stack?
   
  Also, can you check Windows Event Viewer for any entries related to the crash with respect to time for any Visual Studio/Design Canvas/Art Of Test entries under Application?
   
  Please see attached screenshot for reference on the Events Viewer and send us any entries applicable to the crash. 
  
  Also, please check to see if there is anything in the {installDir} \Design Canvas 2.0\Logs and send the .txt file to us?
  
  Best wishes,
  Nelson
  the Telerik team

  
  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

  Attached files

  • event-viewer.jpg

• Gene

  Posted on Apr 9, 2010 (permalink)

  I noticed I get the error after design canvas gets loaded. Attached are the callstack/eventviewer files. 
  
  This is the only thing in the log file which doesn't appear to be related:
  
  4/9/2010 1:27:16 PM - Component: Orchestrator
  Details:
  '4/9/2010 1:27:16 PM' - RecordDescriptorsInProject:No Test is bound to the TestExplorer
  
  
  From Visual Studio:
  Problem signature:

   

   

   

  Problem Event Name: APPCRASH

  Application Name: devenv.exe

  Application Version: 9.0.30729.1

  Application Timestamp: 488f2b50

  Fault Module Name: msenv.dll

  Fault Module Version: 9.0.30729.1

  Fault Module Timestamp: 488f2b9f

  Exception Code: c0000005

  Exception Offset: 0046dd57

  OS Version: 6.1.7600.2.0.0.256.4

  Locale ID: 1033

   

   

  Additional information about the problem:

   

   

   

  LCID: 1033

   

   

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  Attached files

  • debug.png
  • eventviewer.png

• Nelson Sin Nelson Sin

  Posted on Apr 12, 2010 (permalink)

  Hi again Gene,
  
  Thanks for the obtaining the information and sending it off, we'll look into it.  In the mean time, could we set up a time to have a Live Meeting? I'd like to check out the WebUI installation on your machine. Please let me know when a convient time would be for you to meet.
  
  Sincerely,
  Nelson
  the Telerik team

  
  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

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