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Not answered "Server returned error: 500" and "Syntax Error"

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  • Euntae Kwon avatar

    Posted on Apr 28, 2010 (permalink)

    keep getting this when launching spell check a few seconds after "checking spelling..." status shows.  It only happens on our production server and i can't just go playing with it becuase, well, its production.  Its not happening on anywhere else (dev, test, local).

    More information:

    RadSpell.NET2.dll

    Version 3.1.2.0

    OS:Windows 2003

    This err only happens on production, when clicking the spell check toolbar button. It does not matter what browser or version is used.


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    Message from webpage

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    RadSpell error. Server returned error: 500 Please, see the help for more details: RadSpell 3.x - Configuration - SpellCheckHandler./Controls/RadControls/Spell/Telerik.RadSpellCheckHandler.ashx

    Syntax error<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" ><HTML>   <HEAD>                  <title>                    Express Email Marketing                </title>                  <link rel="stylesheet" type="text/css" href='styles/default.css'>                    <script src="script/AC_RunActiveContent.js"></script>                       <script src="script/FlashPlayer.js"></script>                             <script id="Menu" language="JavaScript" src="script/menu.js"></script>       </HEAD>          <BODY onload="HideWaitMessage();SetOnChange();" leftmargin='0' topmargin='0'>           <DIV ID='PleaseWait' STYLE='DISPLAY:none;Z-INDEX:5;LEFT:250px;VISIBILITY:hidden;POSITION:absolute;TOP:120px'>                           <TABLE CELLPADDING='0' CELLSPACING='0' HEIGHT='350' WIDTH='400'>                                    <TR>                                        <TD WIDTH='100%' HEIGHT='100%' ALIGN='center' VALIGN='middle'>                                                         <script language="JavaScript" type="text/javascript">                                                                                                             AC_RunFlContentX ("movie", "images/ecw_pleasewait_processing", "quality", "high", "bgcolor", "#ffffff", "src", "images/ecw_pleasewait_processing", "width", "400", "height", "350", "name", "intro", "align", "middle", "id", "intro" );                                                       </script>                                             </TD>                             </TR>                    </TABLE>               </DIV>                  <DIV ID='PleaseWaitUploading' STYLE='DISPLAY:none;Z-INDEX:5;LEFT:250px;VISIBILITY:hidden;POSITION:absolute;TOP:120px'>                      <TABLE CELLPADDING='0' CELLSPACING='0' HEIGHT='350' WIDTH='400'>                                   <TR>                                        <TD WIDTH='100%' HEIGHT='100%' ALIGN='center' VALIGN='middle'>                                                    <script language="JavaScript" type="text/javascript">                                                                                                                AC_RunFlContentX ("movie", "images/ecw_pleasewait_uploading", "quality", "high", "bgcolor", "#ffffff", "src", "images/ecw_pleasewait_uploading", "width", "400", "height", "350", "name", "intro", "align", "middle", "id", "intro" );                                                 </script>                                             </TD>                             </TR>                    </TABLE>               </DIV>                  <table ID='tbMain' Height='100…

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    OK  

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  • Georgi Tunev Georgi Tunev admin's avatar

    Posted on Apr 30, 2010 (permalink)

    Hi Euntae,

    I see that Lini has already answered the support ticket you posted on the same subject. For convenience I am pasting his reply below:

    A 500 error usually means that an exception occurred on the server when it was trying to process the spellcheck request. You should use a HTTP debugging proxy (Fiddler for IE, Firebug for Firefox) and see what is the exact server response when the error happens. The response should contain the error details and stack trace, which will help us determine the problem.

    Best wishes,
    Lini


    All the best,
    Georgi Tunev
    the Telerik team

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