Firefox Extension Not Installed

PROBLEM

I cannot execute a test in Firefox. I receive the following error in the test log:

 

System.TimeoutException: Wait for condition has timed out
   at ArtOfTest.Common.WaitSync.CheckResult(WaitSync wait, String extraExceptionInfo)
   at ArtOfTest.Common.WaitSync.For[T](Predicate`1 predicate, T target, Boolean invertCondition, Int32 timeout, WaitResultType errorResultType)
   at ArtOfTest.Common.WaitSync.For[T](Predicate`1 predicate, T target, Boolean invertCondition, Int32 timeout)
   at ArtOfTest.WebAii.Core.Manager.WaitForBrowserToConnect(Int32 browserIndexToWaitFor)
   at ArtOfTest.WebAii.Core.Manager.LaunchNewBrowser(BrowserType browserToLaunch, Boolean waitForBrowserToConnect, ProcessWindowStyle windowStyle, String arguments)
   at ArtOfTest.WebAii.Design.Execution.ExecutionEngine.InitializeWeb(ExecutionEngineCreateParams initParams)
   at ArtOfTest.WebAii.Design.Execution.TestExecuteProxy.CreateAndInitializeEngine(Test test, ExecutionEngineCreateParams cp)
   at ArtOfTest.WebAii.Design.Execution.TestExecuteProxy.ExecuteTest(ExecuteTestCommand command)

 

And the following displays in the Firefox URL field:

 

about:blank?!!AOT2.0!Pipe.ArtOfTest.WebAii.BrowserProvisioner_##########

SOLUTION

Version 2011.2.1413 and later

Check the Telerik Testing Framework extension in Add-ons Manager. Click Tools > Add-ons (or Ctrl+Shift+A). Ensure the Firefox Http Client is enabled.

 

 

If that is correct and it still doesn't work, there may be a conflicting Add-on. Try disabling all non-Telerik Add-ons and try again. If it succeeds, re-enable those Add-ons one at a time until you identify the culprit.

 

Note: Restart Firefox after making changes in the Add-ons Manager.

Version 2011.2.1305 and older

Check the Telerik Testing Framework extension in Add-ons Manager. Click Tools > Add-ons (or Ctrl+Shift+A). Ensure the appropriate Firefox Client is enabled that matches your version.

 

 

If that is correct and it still doesn't work, there may be a conflicting Add-on. Try disabling all non-Telerik Add-ons and try again. If it succeeds, re-enable those Add-ons one at a time until you identify the culprit.

 

Note: Restart Firefox after making changes in the Add-ons Manager.

 

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If you're using Symantec Antivirus Protection, its Intrusion Prevention System may be interfering with the Test Studio Firefox extension.

1. Disable Symantec Intrusion Prevention.
2. Load Firefox and enable the Telerik Testing Framework extension in Add-ons Manager.