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- R2 2012 SP1

Cannot Launch Exploratory Tool

PROBLEM

I receive one of the following errors when attempting to launch the Exploratory Testing tool.

Internet Explorer: Feedback.Listener is not running!
Firefox: Cannot launch Telerik Exploratory Tool.
Safari: Telerik Exploratory Testing Extension NaN.
Chrome: Cannot launch Telerik Exploratory Tool.

SOLUTION

Start the Feedback Listener process manually from the following location, then launch the tool again through the browser.

C:\Program Files (x86)\Telerik\Test Studio\Bin\Feedback\Telerik.TestStudio.Feedback.Listener.exe

The Exploratory Testing tool is currently unable to launch for users with non-administrator rights.

You may need to right click Telerik.TestStudio.Feedback.Listener.exe and select Run as Administrator. Then launch the browser in the same fashion.