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Not answered Display Problem

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  • Posted on Jun 1, 2011 (permalink)

    Hi,
    I have been using TFS Work Item Manager for the past month and loving it.
    That said I have been having an issue with it, I have dual screens and when I am creating a new task from the task board in a different window and saving it - the screen not used by the manager is turned white, if that screen contains the taskbar then all the notification icons change to white as well.

    I am using Windows 7.
    Print Screen: White Screen (the tasks on the task board were colored grey by me since they are private)

    Is there a settings I am missing?

    Thanks in advance,
    Roy Dallal
    DllShepherd.net

    Reply

  • Joel Joel admin's avatar

    Posted on Jun 9, 2011 (permalink)

    Hello Roy,

    Sorry for the delay in responding to this ticket.  The white screen you are seeing is due to the RadDocking control that WIM is using.  Currently the control uses a transparent window stretched across the screen to handle some of the functions that it performs.  One of the issues that comes from this is that if the OS thinks the app has stopped responding, it puts a hazy white overlay over your app.  Unfortunately, Windows 7 is very quick to assume the app is not responding.  The combination of Windows thinking the app is hung and the use of a large transparent window is what is causing the issue you are seeing.

    Ultimately though this is really an issue with the RadDocking control and this team is looking into ways to improve that control so that it does not require the transparent window.  When a fix for this is available we will incorporate it into WIM as soon as we can.

    Regards,
    Joel
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

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